Corporate Commitment to Diversity

Sutherland Global Services' commitment to Diversity

  • We consider a diverse workforce a natural requirement to our continued success, and we have maintained a strong commitment to diversity since inception. While our broad geographical reach gives us one of the most diverse total workforces of any US-based corporation, we also take pride in each of our operations centers accurately representing the communities where we operate. Our multi-channel recruiting, hiring and training practices help us employ and develop the best people, from all backgrounds. This workforce in turn serves our clients, often with similar backgrounds. The resulting synergy has created a winning combination for our clients.
  • The qualities we strive for within our own organization are the same qualities we look for in our suppliers – creativity and innovation. The creativity and innovation that have been key engines of Sutherland Global Service’s growth throughout the company’s history we have found are major strengths of our subcontractors and suppliers as well. These organizations’ employee bases and management rosters reflect the local communities where they reside. Sutherland is fully committed to supplier diversity inclusion; however when no diverse-owned business is available (Tier I vendor), Sutherland looks to partner with vendors who have diversity supplier programs in a Tier II program.
  • Workforce and supplier diversity are at the very core of our management philosophy. Though it has been a diverse business since its inception nearly a quarter century ago, since 2008 Sutherland has been certified as a minority-owned business by the National Minority Supplier Development Council (NMSDC). This certification allows our clients to choose a minority-owned global corporation that truly supports a diverse environment through its people and practices. Our established diversity initiatives will continue to evolve, creating an even more inclusive environment for our people, suppliers and clients.

Sutherland has officially been recognized as a regional minority business enterprise in good standing with the Upstate New York Regional Minority Purchasing Council, Inc. and is entitled to all privileges of certification. Our certification number is 2623.