Sutherland News

Sutherland Global Services Named Employer of the Year Philippines 2016

Company Recognized for Excellence in Human Resource Leadership and Talent Management

ROCHESTER, N.Y. and TAGUIG, PHILIPPINES, May 23, 2016 — Sutherland Global Services received the IT-BPO Employer of the Year award during the 10th annual International ICT Awards ceremony in Manila. The award is presented each year by the IT Business Processing Association of the Philippines (IBPAP) in association with the Canadian Chamber of Commerce of the Philippines. This is the second ICT Award presented to Sutherland Global Services.

Sutherland emerged as the top contender for Employer of the Year amongst several notable providers in the Philippines Information Technology and Business Process Transformation industry. Sutherland’s award submission highlighted the company’s exponential growth over the last 10 years.

The President of the Republic of the Philippines, his Excellency, Benigno Aquino III stated, “We in government are one with the rest of the nation in congratulating you for garnering this accolade and for an outstanding 2015. This sterling year is a highlight of your company’s fruitful, decade-long history. We thank you for your commitment to the Philippines: Our resurgence would not have such success had it not been for companies like yours that placed their trust in the talent and skill of the Filipino people.”

“I also thank you for working with government, the academia, and our local communities in creating a vibrant and dynamic IT BPO industry, especially in areas outside of Metro Manila. The benefits you have brought to our country go beyond employment generation. By imparting new knowledge and skills you have opened fresh opportunities for our countrymen and enabled the Philippines to ascend the next step on the development ladder towards becoming a more modern, mature, and globally-integrated economy.”

Sutherland’s growth in Metro Manila and the Provinces is a testament to the organization’s investment and dedication to providing global careers across the Philippines.

“We are extremely honored to receive this prestigious award”, said Mr. Dilip Vellodi, Chairman and CEO of Sutherland Global Services. “We began our operations in the Philippines over a decade ago and it has been a very successful journey. This was made possible by a unique combination of the extremely consistent business friendly policies of the government, political stability, a strong partnership with higher education and the availability of a highly talented workforce. We are committed to our continued investment in the Philippines and look forward to a great future together.”

Nominees for the award were judged on several criteria including human resource practices, ethics, corporate social responsibility, recognition by the company’s clients, industry certifications and investment in management systems.

Jomari Mercado, IBPAP CEO and president, stated “The Employer of the Year Award recognizes the most inspirational human resource management practices and policies in the industry within the Philippine business community.”

About Sutherland Global Services

Established in 1986, Sutherland Global Services is a global BPO and technology-enabled services company offering an integrated set of back-office and customer facing front-office services that support the entire customer lifecycle. It is one of the largest, independent BPO companies in the world serving marquee clients in major industry verticals. Headquartered in Rochester, New York, United States, Sutherland employs over 38,000 professionals and operates 61 global delivery centers in the United States, Australia, Brazil, Bulgaria, Canada, China, Colombia, Egypt, Estonia, India, Jamaica, Malaysia, Mexico, Morocco, the Philippines, Slovakia, Sweden, the United Arab Emirates, and the United Kingdom as well as a far-reaching team from CloudSource, Sutherland’s work at home program. For more information, visit

For those interested in employment opportunities at Sutherland Global Services visit


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