The Sutherland Foundation was created in 2014 to provide additional focus on Sutherland Global Services' charitable giving and corporate social responsibility directives . Sutherland’s commitment to Corporate Social Responsibility includes supporting the communities and cultures with which we work, conducting socially responsible and ethical business operations, respecting human rights, and protecting the environment. We are a proud leader of "responsible sourcing" in the transformation industry.
Community Technology Centers
Community Technology Centers, established and operated by Sutherland, provide local communities with the chance to receive free technology skills training and the opportunity to earn a Microsoft Digital Literacy certificate. To achieve this, we have collaborated with Microsoft, many Non-Governmental Organizations (NGOs), and schools in India and local governments in the Philippines. These centers teach basic computer concepts and skills so that people can use computer technology in everyday life. The education provided by our centers helps to develop new social and economic opportunities for students, their families, and their communities.
To date, over 7,700 students, ranging in age from 12 to 69 years old, have taken part in the program. Most earn the Microsoft Digital Literacy certificate, with some taking more advanced training on the Microsoft Community Learning Portal, which provides additional opportunities to further education and employment. Candidates for the program come from schools, colleges and Non-Government Organizations which otherwise might not be able to afford this type of training.
The centers, located in Chennai and Kochi in India, and in the Tarlac Province of the Philippines, have trained over 4,100, 2,400, and 1,200 students respectively, and see increased participation year over year.
Additionally we certified 1,297 graduates in India and 514 in Jamaica between July 1st, 2015 and June 30th, 2016.
Third Party Code of Conduct
Click here to download Third Party Code of Conduct.
Click here to download Modern Slavery Act Statement.
The Global Ethics Program maintains a written procedure for annual Code of Conduct Certification Training. Every new fiscal year (July 01), all full time employees are required to complete refresher training covering the company Code of Conduct content and certify to their compliance with the Code.
The Ethics Program manages the deployment of the training closely with the organizational Consulting Learning Services function, delivering the course in multi-language format and tracking completions through automated reporting delivered by the Learning Services system. Completions are acknowledged by an automated notification and completion certificate, which are translated into the corresponding language completed. The Code is currently translated into six languages (Slovakian, Brazilian Portuguese, Spanish, French, Japanese and Simplified Chinese), and the course is offered in four of those six languages.
In FY2017 the Code of Conduct Certification Training began deployment (be geography) on July 11, 2016. Release continued through September and by December 31, 2016, over 90% of the FTE population had completed their training. An approximate 7-10% of those enrolled and not yet complete were attributed to employees on long term leave of absence and employee terminations cycling out of the enrollment population.
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