Insurance Solutions

Proven success in the global insurance Sector

We have the domain expertise, established synergies and adjacencies, and technology infrastructure to deliver service excellence across commercial, personal and specialty insurance product lines, domestically and internationally.

  • 15+ years of service in North America, UK, Europe and India
  • $500M in premiums serviced annually
  • 10 million transactions processed annually
  • $120 Million in Annual Premium Sales for our Insurance Partners

The Sutherland Advantage

  • Revenue increases through multiple distribution channels
  • Turnaround time improvement for field force and members/consumers
  • Ability to deliver a consistent customer experience and reduce churn
  • Significant cost savings through process optimization and Rightsourcing®
How

How "Robots" Drive Growth for Insurers

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Sutherland’s Commercial Underwriting Support Center Delivers 37% Growth for Insurer

Sutherland’s Commercial Underwriting Support Center Delivers 37% Growth for Insurer

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Life Insurance Company Reduces Costs by 40%

Life Insurance Company Reduces Costs by 40%

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Solving the Unclaimed Death Benefits Puzzle

Solving the Unclaimed Death Benefits Puzzle

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Rapid Expansion of Back Office Operations for Arch Re Facultative

Rapid Expansion of Back Office Operations for Arch Re Facultative

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Seamless, Multi-Channel Capability Drives Unprecedented Commercial Insurance Sales Growth

Seamless, Multi-Channel Capability Drives Unprecedented Commercial Insurance Sales Growth

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Insurance Carriers Drive Efficiency and Cost Reduction through Robotic Process Automation

Insurance Carriers Drive Efficiency and Cost Reduction through Robotic Process Automation

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Comprehensive-Operational-Support-Driving-Growth

Comprehensive-Operational-Support-Driving-Growth

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Sutherland’s Catastrophe Risk Modeling Support Services Increases Client Quote Capacity

Sutherland’s Catastrophe Risk Modeling Support Services Increases Client Quote Capacity

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Reduced costs and increased productivity delivered to global insurer’s finance operation

Reduced costs and increased productivity delivered to global insurer’s finance operation

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Superior HR Coordination Meets Short Deadline in Support of U.S. Veterans

Superior HR Coordination Meets Short Deadline in Support of U.S. Veterans

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How Meeting New Expectations Wins the Loyalty of the Insurance Digital Customer

How Meeting New Expectations Wins the Loyalty of the Insurance Digital Customer

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Centralized Insurance Claims Services Reduce Costs, Handling Times, and Error Rates

Centralized Insurance Claims Services Reduce Costs, Handling Times, and Error Rates

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The Robotic Premier League Debuts: An early evaluation of Robotic Process Automation (RPA)

The Robotic Premier League Debuts: An early evaluation of Robotic Process Automation (RPA)

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Integrated BPO for Insurance - Transforming the Direct-to-Consumer Business of the USA’s #1 Supplemental Insurance Provider

Integrated BPO for Insurance - Transforming the Direct-to-Consumer Business of the USA’s #1 Supplemental Insurance Provider

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Sutherland’s Actuarial Support Services Contribute to 2% Reduction in Client’s Loss Ratio

Sutherland’s Actuarial Support Services Contribute to 2% Reduction in Client’s Loss Ratio

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Shrinking Investment Return Increasing Focus on Underwriting Profitability

Shrinking Investment Return Increasing Focus on Underwriting Profitability

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