Insurance Solutions

A recognized leader, ranked in the top 1% for superior customer service

Sutherland provides business transformation and technology-enabled BPO services to a diverse client base of Life and Property and Casualty Insurance carriers in the US, UK, Canada, Mexico, Chile, Columbia, Panama and India.

We have helped some of the world’s leading insurance companies become more competitive in today’s challenging market. In addition to the major insurance carriers we support, we provide BPO services to reinsurers and the London Lloyd’s market, specifically in the back-office arena.

How

How "Robots" Drive Growth for Insurers

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Sutherland’s Commercial Underwriting Support Center Delivers 37% Growth for Insurer

Sutherland’s Commercial Underwriting Support Center Delivers 37% Growth for Insurer

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Life Insurance Company Reduces Costs by 40%

Life Insurance Company Reduces Costs by 40%

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Solving the Unclaimed Death Benefits Puzzle

Solving the Unclaimed Death Benefits Puzzle

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Rapid Expansion of Back Office Operations for Arch Re Facultative

Rapid Expansion of Back Office Operations for Arch Re Facultative

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Seamless, Multi-Channel Capability Drives Unprecedented Commercial Insurance Sales Growth

Seamless, Multi-Channel Capability Drives Unprecedented Commercial Insurance Sales Growth

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Insurance Carriers Drive Efficiency and Cost Reduction through Robotic Process Automation

Insurance Carriers Drive Efficiency and Cost Reduction through Robotic Process Automation

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Comprehensive-Operational-Support-Driving-Growth

Comprehensive-Operational-Support-Driving-Growth

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Sutherland’s Catastrophe Risk Modeling Support Services Increases Client Quote Capacity

Sutherland’s Catastrophe Risk Modeling Support Services Increases Client Quote Capacity

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Reduced costs and increased productivity delivered to global insurer’s finance operation

Reduced costs and increased productivity delivered to global insurer’s finance operation

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Superior HR Coordination Meets Short Deadline in Support of U.S. Veterans

Superior HR Coordination Meets Short Deadline in Support of U.S. Veterans

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How Meeting New Expectations Wins the Loyalty of the Insurance Digital Customer

How Meeting New Expectations Wins the Loyalty of the Insurance Digital Customer

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Centralized Insurance Claims Services Reduce Costs, Handling Times, and Error Rates

Centralized Insurance Claims Services Reduce Costs, Handling Times, and Error Rates

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The Robotic Premier League Debuts: An early evaluation of Robotic Process Automation (RPA)

The Robotic Premier League Debuts: An early evaluation of Robotic Process Automation (RPA)

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Integrated BPO for Insurance - Transforming the Direct-to-Consumer Business of the USA’s #1 Supplemental Insurance Provider

Integrated BPO for Insurance - Transforming the Direct-to-Consumer Business of the USA’s #1 Supplemental Insurance Provider

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Sutherland’s Actuarial Support Services Contribute to 2% Reduction in Client’s Loss Ratio

Sutherland’s Actuarial Support Services Contribute to 2% Reduction in Client’s Loss Ratio

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Shrinking Investment Return Increasing Focus on Underwriting Profitability

Shrinking Investment Return Increasing Focus on Underwriting Profitability

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