Travel & Transportation Industry Solutions

Logistics Business Solutions Overview

Companies have made tremendous strides in automating transaction processing and data capture related to supply chain and logistics operations.

While these innovations have decreased costs by reducing manual effort, the greatest impact is yet to come. They are the essential enablers for optimizing supply chain and logistics decisions.

Supply chain and logistics optimization is neither easy nor cheap but it is the biggest opportunity for most companies to significantly reduce their cost and improve their performance. For most supply chain and logistics operations there is an opportunity to reduce cost by 10% to 40% by making better decisions.

Sutherland brings its deep domain expertise in business process management in Transportation and Logistics. As your trusted partner to optimize your costs and drive your contributions, our proven and tested solutions framework -combined with versatile and new age cloud based technology - drive our client’s profits and productivity. It also drives organizations to focus on your core competencies.

Our solutions framework is a very comprehensive suite that includes TMS embedded full enterprise solution or individual modules that suits your business model. Our approach is flexible, we can work with your technology or present you with capital efficient solutions that include our best in class technology and best practice processing model. We offer cost optimization and scalability programs to shippers, carriers and LSPs (Logistics Service Providers).

Our global leadership team has more than 100 years of cumulative experience across areas of global shared service centers, procurement, capacity management, TMS and providing integrated technology solutions, back office & transaction processing, and allied competencies. We also have competencies in finance and accounting, research and analytics, and global customer interaction service centers.

Clients have the ability to leverage our best-in-class resources globally, thereby mitigating resource shortages while delivering cost-effective business results from anywhere in the world.

Smart. Effective. Simplified. Integrated BPO (iBPO) Process Alignment for Performance Improvement

Smart. Effective. Simplified. Integrated BPO (iBPO) Process Alignment for Performance Improvement

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Leading Global Airline Sales Revenue Surges 200%, CSAT Climbs 50% through Contact Center Partnership

Leading Global Airline Sales Revenue Surges 200%, CSAT Climbs 50% through Contact Center Partnership

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Delivering Innovation

Delivering Innovation

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Real-Time Asset Journey Management Solution Drives 100% Compliance, Reduces Accidents, Lowers Per-Trip Cost

Real-Time Asset Journey Management Solution Drives 100% Compliance, Reduces Accidents, Lowers Per-Trip Cost

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