Diversity, Equity, and Inclusion (DEI); A Critical Business Imperative

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We’re Committed to Diverse Leadership Driving Progress


Empowering the human experience in a digital world is what we do. Demonstrating inclusiveness and equity is key to our culture and is embedded in every aspect of our Employee Experience. Sutherland’s reputation as an employer of choice is vital in attracting and retaining great talent, and diversity is essential to drive innovation.

Sutherland’s environment is a place where all are valued, respected, and included — where people are empowered to do their best work and bring great ideas to the table – and this is essential to how we do business.

86%

Feel they belong at Sutherland (being their authentic self)

82%

Feel they have psychological safety at work

85%

Think Sutherland is inclusive

78%

Think we have equitable processes

Our commitment to DEI flows from the core of who we are and what we believe, and it drives us to take action:

  • Our DEI strategy aligns with our business objectives and clearly identifies the metrics for tracking progress.
  • A Global DEI Council leads our strategy and programs, with Leaders bringing their views to represent local/diverse perspectives. Employees are involved in the design of local initiatives, supported by champions on the ground.
  • Expert-designed surveys to take the pulse on DEI, helping us shape priorities to drive action and measure impact.
  • We amplify our support to under-represented groups.
  • We track results across employee engagement, hiring, retention, feedback from clients & performance.

DEI India

Creating VALUE with a Human Touch

Our commitment at Sutherland is to build a culture where diversity, equity, and inclusion are not just values, but the driving forces behind everything we do. We create VALUE through Visibility for all communities, raising our game through Awareness, demonstrating Leadership by example, Unleashing the potential of our diverse talent, and Empowering our people managers. Through this, we cultivate an environment where everyone can thrive.

Employee Sentiment

Visibility

of All Communities

Increase visibility of diverse voices and perspectives at Sutherland by showcasing employee stories, facilitating impactful panel discussions, and promoting allyship through our Employee Resource Groups (ERGs).

DEI

Awareness

Elevate awareness of underrepresented communities by highlighting role models, both within and outside the organization, fostering understanding and empathy through workshops, educational initiatives, and open dialogues.

Employee Sentiment

Leadership

Our leaders set the standard for inclusive behavior, driving positive change by visibly championing diversity and modeling the values that create an equitable workplace.

Employee Sentiment

Unleash

the Potential of Our Diverse Talent

Unlock the full potential of our diverse workforce by nurturing a culture of mentorship, knowledge-sharing, and support, empowering every employee to excel and drive innovation.

Employee Sentiment

Empower

Through Our People Managers

Equip our people managers with the tools and strategies to foster inclusion, ensure every voice is heard, address unconscious biases, and actively promote the growth and well-being of their teams.

Our Commitment Reaches Beyond Our Team With Supplier Diversity

Sutherland is a minority-owned business with a multinational presence. This puts us in a position to benefit small and diverse businesses, create economic opportunities, and help bridge the income gap worldwide. We continue to build a supplier base that contributes to our competitive advantage and demonstrates our commitment to uplifting the communities where we operate.

In alignment with our business-wide DEI strategy, this purpose-led program targets an increase in spend with supplier diversity categories, which include, but are not limited to, business enterprises owned by minorities, women, persons with disabilities, veterans, African Americans, Asian-Pacific Americans, Hispanic Americans, and Native Americans.

Fill out this form if you believe your diverse company is the right fit for our Global Sourcing needs and efforts.

Diverse Supplier Registration Form

Our Commitment

At Sutherland, you can grow your own way in an inclusive workplace.

Awards & Recognition

GPTW Women India 2024
GPTW India DEI
Brandon Hall Group L&D
1000 Women Leaders
NMSDC
GPTW-Bulgaria
GPTW-Canada-2024
GPTW China
GPTW Columbia
GPTW Egypt
GPTW-India-2024
GPTW - Kosovo
GPTW Mexico
GPTW MY
GPTW PH
GPTW USA 2024
DivHersity
DivHersity
DivHersity
DivHersity

Key Leaders Progressing Our DEI Journey

Dilip Vellodi
Dilip Vellodi
Chairman & CEO
Eric Tinch
Eric Tinch
Chief People Officer
Harita Gupta
Harita Gupta
SVP, Head of Global Experience
Julie Clarke
Julie Clarke
VP, Global Employee Experience & DEI Lead
Maria Dolores Garcia
Maria Dolores Garcia
VP, Global Marketing
Doug Gilbert
Doug Gilbert
CIO and Chief Digital Officer
Ajitha T A
Ajitha T A
Director, Global DEI Programs
Idania Quintanilla
Idania Quintanilla
AVP Employee Experience & Sustainability
Priya Kannan
Priya Kannan
VP, Global Taxation
Karen Pugh
Karen Pugh
VP, Service Delivery

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