Empower, Automate, and Transform Your BFS Enterprise With AI-powered Sutherland FinTelligent
Reimagine BFS operations with hyper-automation, AI, GenAI and cognitive computing, turning obstacles into advantages for greater efficiency, CX, and ROI.
Sutherland FinTelligent is a holistic, AI-powered, platform-agnostic hyper automation solution that delivers across every facet of BFS automation. We infuse automation systematically with a model that’s mapped to your business needs to help you seamlessly embrace the second wave of AI-powered automation.
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We determine the right automation solution for you, with bespoke advisory services aligned with your business objectives spanning automation strategy, maturity studies, operational excellence setup, proof-of-concept validation, and advanced mining techniques.
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From document extraction, intelligent bots, AI CoE, GenAI studio and case management, our comprehensive tech stack of proprietary platforms and industry partnerships deliver best-in-class automation across your front, middle and back office processes.
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We provide continuous support through bot maintenance, our helpdesk, enhancements, and a global command center to ensure continuous efficiencies and minimal downtime.
What We Do
Segments We Serve
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Sutherland FinTelligent drives automation across originations, compliance, fraud and disputes, and customer servicing to improve CX, unlock revenue faster, drives productivity gains, and ensure compliance with efficient, faster onboarding and accurate KYC/AML checks.
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Automate card issuance, settlements and reconciliations, disputes and chargebacks, and account and customer servicing for improved CX and data-led decision-making. Sutherland’s cards process automation helps improve customer retention and minimize application abandonment rate.
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From payment processing and transaction monitoring to settlements and reconciliations, Sutherland FinTelligent improves accuracy and enhances efficiency by lowering ‘not in good order’ payments and boosting compliance and fraud control.
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From origination to collections, Sutherland FinTelligent drives efficiencies and enhances straight through processing across the value chain for personal loans, student loans, BNPL to help you deliver a seamless customer experience and reduce time to credit decision.
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Improve the customer and dealer experience and reduce TCO through faster approvals and disbursements, automated contract execution, and end-to-end process automation across origination, funding, customer service, and collections.