Reimagining Claims with Intelligent Automation and Human-Centric Design

With AI we automate routine tasks, freeing your teams. It extracts critical data, reduces fraud, and provides accurate valuations.
CognilinkClaims processes over 70% of claims automatically, triaging cases. Complex cases are escalated for timely resolution, improving cycle times by over 40%.

Lack of claim status visibility frustrates stakeholders. Our solution balances automated and agent updates, keeping everyone informed. CognilinkClaims offers personalized support with Q&A, chatbots, and seamless advisor handovers, boosting Net Promoter Scores by 10+ points and improving productivity by over 40%.

With CognilinkClaims, harness the power of AI to enhance knowledge management. Our solution maps training materials and procedures, providing real-time access for teams. Sentiment analysis offers valuable customer insights and expert guidance.

CognilinkClaims leverages advanced analytics for faster, better results. It quickly maps customer and third-party information to identify failure causes. Handlers get real-time support to improve satisfaction, while leaders benefit from detailed evaluations, summaries, and audit trails for continuous improvement and compliance.