Capitalize on the Game
In an era marked by burgeoning smartphone, PC, and gaming console usage, the gaming and apps industry has witnessed remarkable growth – hitting revenue of $227B in 2023 and expected to grow to $312B by 2027.
To thrive amidst intensified competition, companies must prioritize exceptional customer experiences and safe experiences for gamers of all ages, infused with personalized, analytics-driven insights to secure a competitive edge.
Our Solutions
Enabling CX as a differentiator and growth driver for gaming companies.
Insight and Design Labs
Our Concept and Playtesting services focus on surfacing gamer needs. Ensuring that games are both fun and engaging, and also deliver on retention, revenue, and investment metrics
Content Services
Take control of your content. From social media platforms to community support, online gaming, and reviews management, we tailor our services to meet your individual business needs.
Digital Engineering
Deliver best-in-class customer experiences. Partnering with us gives you direct access to our deep industry expertise, innovative digital technology solutions, and flexible engagement models. By simplifying processes, we help you stay agile, so you can serve your customers better and faster.
Our Offerings:
Digital CX
Design and implement smart omnichannel journeys covering the entire customer experience lifecycle – from customer acquisition to sales, service, retention, and gamer support. By leveraging AI and intelligent automation, we streamline contact center operations to eliminate pain points and create lasting connections.
Accelerate Transformation with End-to-End Digital Engineering Solutions
Define
Strategy Blueprint
Revamp business with profound industry and technological expertise.
Design
Reimagined Experiences
Create superior experiences using a multi-lens world view.
Develop
Tailored Solutions
Build disruptive custom tech and data platforms to unlock insights.
Deploy
Market-Leading Tech
Swiftly deploy and harness bespoke technology solutions.
Drive
Innovation at Scale
Manage and optimize enterprise systems and apps at scale.
Platforms
Powering innovation for your digital transformation journey
Enable AI-driven digital transformation, end-to-end test automation, and faster ROI.
<strong>CloudTestr</strong>Free up your most-skilled humans to do the most human work – high-risk, high impact and strategic work that disrupts markets and competition.
<strong>Robility®</strong>Enterprise-grade chatbot software applications that help automate customer self-service interactions.
<strong>Conversational AI</strong>
