The Challenge
Siloed Data Creates Inconsistencies, Costing the Business Time and Money
Our client is a $1 billion social impact-driven consulting and research firm addressing the world’s most pressing issues, from natural disasters to agricultural shortages.
Without a data strategy, and with multiple products that created data silos and integration challenges, the company faced a range of issues with data accuracy and completeness. At the same time, a lack of self-service analytics capabilities resulted in inefficiencies and errors.
Generating financial reports was a heavily manual, time-intensive task that created an operational headache. A lack of data governance and secure data management processes further resulted in an inability to adhere to new compliance requirements and changing regulations.
Our client needed an expert to help them introduce and operationalize new data governance capabilities, enabling integrated reporting and analytics. And that’s exactly what Sutherland brought to the table.
The Outcome
Enhanced Data Literacy Enables Cross-Functional Collaboration
Leveraging our global team of experts, we defined a new data strategy for our client that would eliminate data silos and deliver the integrated reporting and analytics they needed.
To ensure compliance with the evolving regulatory landscape, our first step was to conduct discovery sessions for each business unit, unearthing their reporting and regulatory needs. These insights helped us establish an operating model for governance, data stewardship roles, and an operationalized data council.
We created comprehensive data policies to address issues with consistency. This helped establish accuracy in the use of business- and enterprise-critical data elements, safeguarding the certification process. Data lineages provided further support in ensuring correct data ownership.
Our work demonstrated the essential role of secure and robust data management for the functioning of any organization – and especially that of a global enterprise. Improved data literacy and increased collaboration across business functions helped expedite reporting and enable the self-service analytics capabilities the client was lacking.
The client’s improved data security and privacy policies also prevented 15% revenue loss through improved data encryption and increased overall data quality 25%, enhancing the brand’s reputation. That’s digital performance unlocked and measurable results delivered!
Revenue Loss Prevention Through Data Encryption
Increase in Data Quality Through the Implementation of Customer and Services MDM
Unlock New Possibilities and Measurable Results With Advanced Analytics
Services
Data & Analytics
Industry
Technology
