Hot Topic Leverages Sutherland CloudTestr for Continuous Quality Automation, Achieving 92.5% Reduction in Execution Time

Discover how Hot Topic implemented continuous quality automation by leveraging Sutherland’s CloudTestr platform, enabling the company to adapt to changes with greater agility, increase operational velocity with consistent quality, and enhance user confidence.

Hot Topic

The Challenge

The client, Hot Topic, founded in 1988, is a leading retail chain specializing in music and pop culture-inspired fashion, accessories, and collectibles. It has become a top destination for fans of alternative culture, offering products that reflect the latest trends in music, movies, TV, and gaming.

Our client faced challenges in ensuring eCommerce compatibility across various operating systems and devices, enhancing test coverage, and developing a maintainable test automation suite. Testing capacity limited rapid feature development with difficulties in maintaining coverage and communication with virtual teams. They also needed to automate test data handling and efficiently manage testing across multiple releases.

The Solution

We began by addressing the set-up of test scripts. With our test automation solution, we achieved 70% faster onboarding compared to scripted tools, significantly reducing test script setup time and increasing test automation coverage. We executed regression suites for eCommerce applications across various OS/browser combinations and devices, ensuring comprehensive testing.

By further implementing automated test data management, we reduced the total execution time from 120 hours to just 8 hours. We also enabled continuous testing for end-to-end business process validation and ensured 100% tracking of testing across releases, coverage, defects, and reports in dashboards, allowing business owners to easily validate test results.

The Outcome

As a result of the implemented solutions, the client achieved 100% test coverage, leading to defect-free releases. The speed of new feature adoption doubled, allowing the client to stay ahead of market demands. Additionally, there was a 92.5% reduction in execution time and effort, with patch release validation being reduced to less than 3 hours. These outcomes significantly improved the client’s operational efficiency and agility in deploying new features.

That’s digital performance unlocked, and measurable results delivered!

100%

Test coverage defect-free releases

2x

Increased speed of new feature adoption

92.5%

Reduction in execution time and effort

Accelerate Your Digital Journey With Continuous Quality Automation, Powered by Sutherland CloudTestr

Services
Digital Engineering Services, CloudTestr

Industry
Travel, Transportation, Hospitality & Logistics

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