The Challenge
Lack of Reliable Supply Chain Solution Causes Inefficiencies, Bottlenecks, and Losses
One of the world’s largest FMCG players, this iconic brand has a turnover of €60 billion.
The company faced significant challenges with its supply chain management, negatively impacting overall efficiency and profitability.
The crux of the issue was our client’s legacy system. It was unable to adhere to established business processes, such as FIFO/LIFO during dispatches, creating inefficiencies and errors. In addition, a lack of visibility across the supply chain led to significant stock obsolescence and expiry losses.
Without a robust supply chain management solution, it was impossible to track live production processes, resulting in incorrect or mismatched dispatches. And the absence of an integrated Warehouse Management System created further bottlenecks and inefficiencies.
For our client, transformation wasn’t just about reducing losses – they had to maintain their reputation as a leading brand in the industry. So, they sought help from a digital transformation expert with a history of working with iconic brands worldwide to address their problem.
The Outcome
Iconic Brand Retains Leading Position With Supply Chain Transformation
Sutherland’s proven expertise in transforming and digitizing supply chain management was instrumental in addressing this client’s challenge.
To fix the lack of transparency across the organization, we introduced eSeal™, our market-leading technology that provides a clear view of inventory and production in real time. Hosted in AWS cloud to ensure reliability, agility, and security, the end-to-end solution enabled the accurate tracking of products throughout the production and dispatch process, eliminating inaccuracies.
Aligning with the new digital supply chain strategy, we also helped redesign the client’s warehouse layout. This made it easier to follow each product’s journey and to guarantee the right items were stored, ensuring products would be sent out efficiently.
In turn, our digital supply chain solution helped the company boost inventory accuracy and significantly reduce stock waste. They successfully enforced FIFO/LIFO and enhanced dispatch reliability. Improved tracking and scanning processes also helped decrease the rate of dispatch errors, leading to a 2.8% revenue increase for the organization – a significant figure for a multi-billion-dollar corporation.
Overall, Sutherland’s expertise drove a major increase in operational efficiency, helping our client preserve their reputation as a world-leading FMCG player. That’s digital performance unlocked and measurable results delivered!.
Revenue Increase
Reduction in Expiry Losses
Improvement in Working Capital
Unlock Digital Performance With Our Digital Engineering Services
Services
Automation, eSeal
Industry
Retail and Consumer Packaged Goods
