“The digital workplace mid-market enterprises have unique demand themes that set them apart from their large counterparts, necessitating distinct sourcing needs that emphasize client management, agility, and cost-effectiveness to stay competitive. To serve these unique needs, providers must refine their offerings and tailored solutions for mid-market clients. This approach should emphasize both operational and cost efficiency, enabling these enterprises to succeed in a rapidly digitizing environment while maintaining agility and resilience in the face of global uncertaintie”
– Udit Singh, Vice President, Everest Group.
Pioneering Excellence in Business and Digital Transformation Across Industries
“Sutherland Global’s emphasis on automation, robust AI-powered service desk capabilities, and continuous investment in expanding its digital workplace partnership ecosystem has collectively contributed to its recognition as a Major Contender in Everest Group’s Digital Workplace Services PEAK Matrix® Assessment 2024 – Mid-market enterprises. Clients appreciate Sutherland Global for its technical expertise and effective client management capabilities.”
This recognition highlights our commitment to delivering measurable results and redefining what’s possible for businesses worldwide.
What Sets Sutherland Apart
- Deep Expertise: With over 40,000 global team members and over three decades of experience, we’re a trusted partner for Fortune 500 firms and forward-thinking businesses.
- Innovative Approach: We leverage our unique blend of human + AI to drive digital transformation at scale.
- Client Success at the Core: Measurable outcomes remain the foundation of every engagement we undertake.
Discover how Sutherland is helping businesses drive transformation and achieve their goals.
