Employee experiences with IT and technology fall short of expectations, with 34% reporting persistent issues that remain unresolved.
While many of these tech issues may be beyond IT’s immediate control, it’s evident that service desks struggle to meet demand and deliver the seamless experience employees expect. In order to stay competitive, responsive, and efficient, organizations need to embrace the future: the digital service desk.
In our latest e-book, we explore the state of the service desk today, and the three phase strategy you need to digitize and transform IT operations.
Discover How to Master Modern IT With a Digital Service Desk
Sutherland Editorial