Optimizing Critical Business Operations with a Digital-First Approach
Leaders are challenged with driving growth and profitability in an uncertain, highly disruptive and competitive business environment – all coupled with aging infrastructure and talent shortages.
As your strategic partner, we design solutions tailored to where you are on your transformation journey, and bring acceleration balanced with cost and risk. Our experience and outcome-centric engagements across functions assure you of:
- Structural Cost Reduction. Harness global delivery models, hyper-automation, and BPaaS.
- Optimal Capital Allocation. Identify new sources of funds to drive digital investments.
- Actionable Insights. Empower market-facing teams to compete effectively through faster and more contextual decision support.
- Digital and CX at the Core. Redesigned and integrated front-, middle-, and back-office operations with unified digital experience at the core (CX/EX/SX).
- Stronger Trust and Safety Foundation. Resilient and secure operations and infrastructure with robust internal and regulatory controls.
Industries
Transforming operations across industries to create agile digital enterprises.
Our Solutions
Reimagine your business operations with AI and automation to drive growth, value realization, and profitability.
Digital Finance
Transform finance operations, put the desired outcomes of the organization first, and give CFOs the assurance the impact will be recognized.
Enterprise Technology Services
Transform your support operations with solutions powered by generative AI, ML, and intelligent automation and deliver human-centric experiences with a digital touch.
HR Operations
Rethink HR operations with a human-first mindset, digitizing processes to create efficiencies and providing unmatched, data-driven day-to-day experiences at every step of the employee’s life cycle.
Platforms
Powering innovation for your digital transformation journey
End-to-end (BPaaS) platform.
ProdigyDigitization@Source, with advanced NLP, ML, and OCR Capabilities.
ExtractInnovative hyper-automation platform with intelligent workflow, custom rule management, intelligent automation, and ML models.
Robility<strong>®</strong>Proprietary solution for IT service management, with remote diagnosis and solution recommendation for cyber risk protection.
SmartLeap<strong>®</strong> HelptreeProprietary Collections Analytics platform, with AI and Machine Learning capabilities to predict delinquency and improve collections.
Real-time SLA updates, business outcomes, and insights for informed decision-making.
Our Partners
Unlocking Digital Performance
Trusted Partner and Breadth of Experience
We are trusted partners for over 85+ clients in 8 industries with industry-leading 78 NPS. 10K+ professionals supporting 20 languages globally.
Outcome Based Partnership Model: 40%+ Outcome-Based Contracts
With our industry-leading shared success partnership model, we win when you win.
Innovative Solutions
With 200+ unique inventions under several patents, leverage market-leading innovation through 20+ proprietary platforms to power efficient digital operations.