Stakeholder Experience and Business Outcomes Go Hand-In-Hand
In today’s digital landscape, business success hinges on stakeholder-centric process design and incremental efficiencies.
Adopting a digital-first, experience-led approach, Sutherland leverages customer insights to design and deliver rich experiences that drive growth and profitability. We maximize your digital operations model with automation and a combination of proprietary and partner technologies. We offer:
- Design Thinking for Finance. Power creative visions and stakeholder journeys via Sutherland Insight and Design Labs.
- AI/ML Capabilities. Accelerate strategic and meaningful business insights.
- Augmented Controls and Compliance. Ensure accuracy through Sutherland Control Framework.
- Cost-Effective Intelligent Automation. Maximize speed and market penetration through continuous research and development.
- Measurable Business Outcomes. Create the catalysts for positive change through predictive, actionable results.
Of finance organizations lack access to industry-contextualized digital solutions.
Have abandoned new digital processes where stakeholder experience is poor.
Expect digital solutions to be responsive and fast.
Want minimum steps when using digital solutions.
Our Solutions
Innovative digital finance solutions that place the stakeholder at the center and deliver measurable business outcomes.
Customer to Cash
Using predictive analytics and intelligent automation, we create a seamless journey from customer acquisition to cash application.
- Protect and grow revenue
- Reduce days that sales are outstanding (DSO)
- Improve collection activities
- Maximize customer experience
- Reduce risk and bad debt
Source to Pay
Gain spend visibility, improve working capital, and enhance supplier and user experience, while ensuring process compliance and reduced cost-to-serve.
- Optimize DPO and early pay discounts
- Maximize savings through enhanced spend visibility and compliance tracking
- Optimize operational effectiveness (reduced cycle time, increased straight-through processing, and exception reduction)
- Improve process compliance and control and master data quality
- Reduce duplicate payments and fraud
- Improve supplier and user satisfaction through self-service and proactive issue management
- Optimize cost per invoice
Record to Report
Reduce cost and boost business results through automation and embedding analytics and AI.
- Maximize transparency and performance insights
- Improve forecast accuracy
- Drive compliance
- Compress the close cycle
Financial Planning and Analysis
Harness the power of AI-powered real-time data insights to drive timely decisions and optimal results.
- Memorialize a single version of truth
- Accelerate planning cycles
- Real-time visibility from group to transaction level
Risk Advisory
Mitigate risk and compliance exposure across multiple regulations and business operations, combining automation, analytics, and human expertise.
- Internal audit services
- Sarbanes-Oxley (SOX) and financial reporting controls
- Compliance monitoring
Platforms
Powering innovation for your digital transformation journey
Work with a single process or look across your entire operation. Sutherland Prodigy assists with process redesign, task allocation, talent deployment, and digital automation, optimizing key functions to deliver outcome-driven results.
ProdigyOur Partners
With Oracle, we provide clients the comprehensive digital solutions they need to succeed.
Market-leading solutions for streamlining business operations and enhancing customer relationships.
Delivering cutting-edge enterprise solutions for accelerating digital transformation journeys.
Providing a comprehensive suite of technology solutions for the Financial Services Industry.
Get a New Customer-Centric Model for Managing AML Risk
Unlocking Digital Performance
Trusted Partner to Global Brands
85+ BPaaS clients in 8 industries. We are trusted transformation partners to iconic brands worldwide.
Outcome-Based Partnership Model
40%+ outcome-based contracts. With our industry-leading shared success partnership model, we win when you win.
Industry-Leading Finance Expertise
11.5K+ professionals/digital experts, supporting 20+ languages. Benefit from strong global expertise in finance and regulatory requirements and best practices.
Industry-Leading Innovation
With 200+ unique inventions under several patents across AI and other emerging technologies, we have developed and deployed over 20 proprietary platforms in this space.
Improved Customer Experience
World-class NPS score – 78. Streamline your financial processes for faster customer transactions and responses to enhance overall satisfaction.
