HR OPERATIONS

Elevate Employee Experience Through Digital Innovation

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Transforming HR Operations for a Digital Future

As employee demographics and priorities shift, building a workforce environment that attracts, engages, and retains talent has never been more critical. We reimagine your HR operations to create efficiencies and curate an unmatched data-driven day-to-day experience. As a trusted partner in HR outsourcing, our HR digital transformation journey – from hire to retire – is a four-step, ongoing process that helps accelerate business growth by bringing an AI-powered harmonized digital approach, orchestrating machine and human talent.

  • Harmonization. Process standardization and optimization, increasing efficiency.
  • Digital Augmentation. Orchestrate between machine and human talent, enhancing employee experience.
  • Digital Insights. Leverage data insights for well-informed decisions, enhancing predictability.
  • Frictionless Intelligent Operations. Accelerate business growth and drive measurable outcomes.
44%

Of employees say their organization’s systems don’t integrate well.

45%

Would abandon new processes if experience is poor.

58%

Expect digital solutions to be responsive and fast.

45%

Want minimum steps when using digital solutions.

Our Solutions

Creating personalized journeys to attract, engage, and retain talent while amplifying performance.

Recruitment and Onboarding

Navigate the competitive talent landscape with our comprehensive recruitment and onboarding solutions. Access a pool of exceptional talent with our AI-powered talent acquisition solutions.

  • Improved time-to-fill, contributing to increased productivity, reduced disruption, and faster response to business needs
  • AI-powered enhanced candidate experience right from screening through onboarding, optimizing cost per hire and enhancing candidate experience
  • Leverage analytical insights and sentiment analyzer for enhanced employee satisfaction and engagement
  • Strong talent pipeline supporting the organization’s ability to respond to evolving business needs
  • Accurate staffing demand forecasts with predictive analytics

Performance Management

Drive excellence with our performance management solutions. From goal setting to continuous feedback, our systems are designed to enhance employee performance and align individual goals with organizational objectives.

  • Tailored goal-setting and development programs drive employee performance and higher productivity
  • Holistic employee engagement and retention programs
  • Improved talent retention rates and reduced cost of turnover
  • Increased Employee Net Promoter Score (eNPS), enhancing employer brand to attract top talent

Employee Data Management

Empower your employees with self-service portals for easy access to their personal information, pay stubs, and benefits. Our user-friendly interfaces enhance employee satisfaction and reduce the administrative burden on HR departments.

  • Touchless operations for HR functions like employee data management, mass loads, global mobility, employment verification, leave of absence, and exit processing
  • Benefits and absence activities built around the employee experience
  • High adoption of AI-driven Employee Self-Service (ESS) and Manager Self-Service (MSS), driving down cost to serve
  • Digitized controls, enhancing overall timeliness and accurate payments to employees
  • Data-driven decision-making, enabling better workforce planning and human capital insights

Learning and Development

Foster a culture of continuous learning with our tailored learning and development programs. Our solutions support the growth and skill development of your workforce, ensuring they stay ahead in a rapidly evolving business environment.

  • Bespoke platform content development and learning support
  • Customized learning and development tools with ongoing support
  • Empower talent with self-training bots

Unlocking Digital Performance

Trusted Partner to Global Brands

85+ BPaaS clients in 8 industries. World-class NPS score of 78. We are trusted transformation partners to iconic brands worldwide.  

Outcome-Based Partnership Model

40%+ outcome-based contracts. With our industry-leading shared success partnership model, we win when you win. 

Industry-Leading HR Expertise

10K+ professionals/digital experts, supporting 20+ languages. Benefit from strong global expertise in HR operations and best practices. 

Industry-Leading Innovation

With 200+ unique inventions under several patents across AI and other emerging technologies, we have developed and deployed over 20 proprietary platforms in this space. 

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Get in Touch

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We look forward to talking soon.