cost to serve
Scale capability without shifting gears.
Whether you're experiencing the initial deployment of simple outsourced services or are a digitally native organization already in the cloud, at Sutherland, we expose our clients to the value of automation and analytics—ramping those capabilities into "service as opportunity" as appetite and ability permit.
We help you optimize the value potential of the technologies at hand, remapping existing processes into end-to-end solutions that advance the art of the possible.
We help you:
Leverage what others can do better
Free up capital, energy and leadership attention
Make data work harder for you
Grow skills and capabilities to create success
Unshackle people from historical behaviors and limited mindsets
Take ownership of your success with shared risk partnerships
With reach and scale:
dedicated healthcare employees
healthcare clients and growing
healthcare development, analytics, and data science teams
analytics, omnichannel and back-office platforms, bots and tools
Six of top ten
U.S. health plans are clients
from stand-alone hospitals to the largest health systems
companies on a global basis
an average client Net Promoter Score (NPS) of 80
Can Help Your Business?