61 Insights Under
Insurance
Transforming the Insurance Customer Experience: Understanding and Executing Transformation
Our report, in partnership with HFS, uncovers the state of insurance CX. Highlighting insights from 400 industry leaders, learn about insurers' common mistakes and concerns and the way forward.
Insurance TPA: New Partner in L&A Business Agility
Register for our upcoming webinar to discover how modern TPAs can support rapid product development and digital customer experience.
Interview: Hiscox USA CEO on Why Sutherland Is the Perfect Digital Transformation Partner
Hear from Hiscox USA CEO Kevin Kerridge on how partnering with Sutherland propelled this small commercial insurer to the top spot in the U.S.
Insurance Sync with Bobbie & Laurel
This podcast series explores the latest insurance trends and challenges by interviewing industry thought leaders.
Insurance Reimagined With Digital-First Operations
Sutherland TPA-Edge goes beyond traditional TPAs, delivering end-to-end efficiencies, conversions, and cost savings with best-in-class partnerships and unbeatable industry expertise.
Ordinary to Exceptional: Unpacking the Insurance Customer Experience Evolution
In the era where superior service is pivotal for client retention, the auto insurance sector stands on the verge of a profound transformation towards innovative customer experiences, emphasizing the need for tech-driven solutions.
Global Insurance Broker Reduces Test Effort by 75% and Improves Compliance with CloudTestr
A leading insurance broker cut costs and time to market while improving compliance by automating and streamlining its testing function with Sutherland’s CloudTestr.
Global Insurer Reduces OpEx Costs and Turnaround Times Across Multiple Geographies and Languages
In a decade-long partnership, Sutherland helped this insurer and reinsurer establish underwriting centers of excellence, cutting submission clearance turnaround by half, and shortening handle times by 20%.
Large, Diversified Reinsurer Unlocks Value Transforming Legacy Processes and Scaling Underwriting Operations
This reinsurer improves turnaround times and speed to market with underwriting support and real-time analytics from Sutherland.
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