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Case Studies
Multinational Technology Company Redefines IT Management With AI To Cut Costs and Boost Efficiency
How a Fortune 500 tech company serving over 180 markets globally unlocked real-time insights into their hardware maintenance to limit downtime, reduce costs, and enhance customer experience.
Automated Processing Improves Access to Patient Care for Millions
Sutherland’s E-Hub platform automates compliant health data exchange and streamlines billing, processing, and reporting to enable greater access to Covid-related care services.
Leading Health Insurance Provider Revolutionizes Credentialing with SmartCred
A healthcare client increases turnaround time on credentialing by 200% with Sutherland’s advanced, automated credentialing solution.
Optimizing Revenue Cycle Management for a Leading Healthcare Provider
Sutherland helped a leading healthcare provider eliminate manual errors and boost productivity with a customizable and advanced analytics solution.
Fortune-100 Tech Company Drives Growth by Transforming Customer Services
How Sutherland delivered 89% growth in Annual Recurring Revenue (ARR) for a leading communications and collaboration platform.
Fortune 500 Data Infrastructure Company Unlocks Next-Level Support Efficiency
How a global provider of data services and cloud operations redefined its global customer support experience, driving new efficiencies and streamlining operations.
Avaya Boosts AAR and License Count with CSM Platform Implementation
Find out how Sutherland aided this global leader in business communications to enhance adoption and reduce churn when transitioning to a cloud-based model.
Fortune 500 Telecoms Solution Provider Successfully Scales High-Quality End-Customer Experiences
How a leading provider of telecommunication solutions scaled IT support for a diverse customer base, leveraging technology to reduce operational expenses and provide personal and effective customer support.
Global Consumer Review Platform Boosts Moderation Capabilities Across Languages
Improved global language coverage while enhancing efficiency and productivity with Sutherland’s content moderation services and Translate.AI.
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